PRIVACY POLICY

Xpand Yachts arranges private yacht charters and retreats. This page explains what personal information we collect, why, and what you can ask us to do with it. If anything here is unclear, email info@xpandyachts.com and we will answer plainly.

What we collect

• When you download the Retreat Planner's Guide: your email address, and whether you chose to receive our emails.
• When you request a charter quote: your name, email, phone number, country, preferred dates and destination, group size, budget, and anything you write in the message box.
• When you browse the site: standard analytics data such as pages viewed, approximate location, device and browser. We do not use this to identify you personally.

We do not ask for payment card details through this website.

Why we use it

• To send you the guide you asked for, and to answer your enquiry.
• To prepare a charter quote and, if you go ahead, to organise your voyage.
• To send you marketing emails — only if you have separately opted in. Asking for the guide does not sign you up for anything else.
• To understand how the site is used so we can improve it.

Your consent, and taking it back

Marketing emails are sent only on the basis of your consent. You can withdraw it at any time — use the unsubscribe link at the bottom of any email, or email us. Withdrawing consent will not affect a charter you have already booked or an enquiry already in progress, and we will still reply to you about those.

Who else sees your information

We use a small number of established service providers to run this business. They process your data on our instructions and only for these purposes:

• Netlify — hosts this website and receives form submissions.
• Go High Level — our customer records and email sending.
• Google Analytics and Microsoft Clarity — website usage measurement.
• Meta — advertising measurement.
• Vessel owners and operators — where a booking requires it, we pass on the details needed to run your charter, such as guest names for the crew and port authorities.

We do not sell your personal information, and we do not share it with anyone for their own marketing.

Some of these providers are based outside the European Economic Area, so your information may be transferred and stored there.

How long we keep it

Enquiries and quotes are kept for up to three years from your last contact with us, so we can pick up a conversation where it left off. Marketing contacts are kept until you unsubscribe. Booking records are kept longer where accounting or maritime rules require it.

Your rights

You can ask us to show you the information we hold about you, correct it, delete it, or stop using it for marketing. Email info@xpandyachts.com and we will action it within one month. If you are in the UK or the EU and you are unhappy with how we have handled your data, you have the right to complain to your national data protection authority.

Cookies

This site uses cookies and similar technologies for analytics and advertising measurement, through the providers listed above. You can block or delete cookies in your browser settings; the site will still work.

Changes

If we change how we handle your information we will update this page and change the date at the top.

Contact

Xpand Yachts — info@xpandyachts.com